With the increasing importance of data as a corporate asset - and its proliferation as 5G and new ecosystem models develop – we expect to see a range of new governance challenges; adding to existing actions needed to tackle organizational, technical and value-generation challenges.

We need your expertise to help up shape our research on data governance. Please take this short survey to help us identify and assess the importance of a range of new initiatives that telecoms providers will need to undertake in the future.

TM Forum will donate $5 to Télécoms Sans Frontières for every completed survey (up to a max of $1,000). Télécoms Sans Frontières is the leading international NGO specializing in technology and telecommunications for humanitarian crises.

Your opinions are invaluable, and we thank you for helping the industry better understand its trends and potential.

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* 1. For verification purposes and survey integrity, please provide your work email address. You will not be contacted unless expressly agreed, your information will not be shared and your answers will not be identified with you individually nor with your company

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* 2. How would you characterize your current data governance activities?

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* 3. What are your biggest barriers to good data governance? (please choose all that apply to you)

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* 4. What data governance improvements are you focussing on in the short term?

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* 5. What are your main objectives for these data governance projects?

  Key objective Moderately important objective Less important objective
To optimize data for business processes and productivity
Simplify and standardize data
Improve transparency
Improve accountability
Improve stakeholder engagement
Address regulatory and compliance risk
Mitigate financial risk
Mitigate ethical risk

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* 6. Has the pandemic highlighted any new data governance issues?  If yes, could you please give brief details

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* 7. Research into data governance highlights various future issues. What impact do you think that each of these will have on your data governance program?

  High Medium Low
Data held in cloud or between different clouds
Increasing amounts data
Diversity of data types
Real-time data streams (from sources such as IoT initiatives)
Platform business models/peer-to-peer initiatives  
Need for new governance of ML and AI
New governance needs as humans and machines increasingly work together
The use of agile methodologies by your organization

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* 8. Which of these activities do you expect to spend significant time on in future?

  Key objective Moderately important objective Less important objective
Further organisational change
Improved understanding of return on investment
Upgrading of data governance platforms
Inclusion of more automation and machine learning in data governance
Governance of entire data pipelines rather than individual data elements
Projects to increase the breadth of data governance outside of the organization
Data governance for unstructured data
Explainable AI
More work on creating ethical governance frameworks

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* 9. Would you be willing to be contacted for a follow-up interview?  If so, please enter your contact information below.

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